Bespoke Software Development

Award-winning Custom CRM Development Company

We have developed several custom CRM software systems which help our clients increase sales and improve customer satisfaction. Unlike off-the-shelf CRM software, custom CRM systems developed are us are simple, easy-to-use and customised to fit your unique business needs.

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Our expertise as a Custom CRM Software Development Company

From developing custom CRM solutions that help SMEs manage basic customer sales and marketing data to developing enterprise-level custom CRM software that integrates with several back-office applications, we can help you create a custom CRM that is tailored for your business needs.

Custom CRM development

We have developed custom CRM solutions that provide employees with up-to-date information on customers and allow customers to access their data and interact with your team 24x7x365. From checking orders and delivery status to downloading invoices and reports and making online payments, our custom CRM software prompts self-service almost customers to allow your team to focus on delivering quality customer service.

award winning custom crm development company

CRM for Self-Service

We have developed custom CRM solutions that provide employees with up-to-date information on customers and allow customers to access their data and interact with your team 24x7x365. From checking orders and delivery status to downloading invoices and reports and making online payments, our custom CRM software prompts self-service almost customers to allow your team to focus on delivering quality customer service.

custom crm for self service

Cloud-based CRM

We have developed custom CRMs solutions for UK SMEs that take full advantage of cloud-based technologies for scalability, security and reliability. Using readily available cloud components for database, connectivity, storage and scalability, could based CRMs can lower the total cost of ownership for a growing business without the need for expensive per-user subscriptions.

custom crm development in the cloud

CRM for a competitive edge

Many of our clients have developed custom CRM solutions to streamline customer interactions and gain a competitive edge and increase sales and profitability. In addition, developing a custom CRM allows you to add features and functions unavailable to your competitors using off-the-shelf CRM products.

custom crm for competitive edge

Looking to develop a custom CRM solution for your business?

Get in touch! We will provide you with a free initial consultation and quote.

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Our Approach: Agile - Flexible - Efficient

Our approach to software development allows us to break your requirements into smaller modules and milestones. This helps to develop and deliver a software application one screen, feature and function at a time. This approach ensures transparency and efficiency and guarantees that what gets delivered is 100% against your requirements.

software development process
  • Define: The definition of requirements is the first step in any software development project. However, we understand that sometimes it can be challenging to define the software requirements, especially if the business does not have the relevant skill set. For this reason, we can help you translate your ideas into detailed functional and technical specifications.
  • Design: This is the most crucial step in any software development project. We use a unique visual specification approach to ensure all requirements are clear and simple to understand, without any technical jargon. We also break down complex requirements into smaller modules, features and functions. This helps to simplify the requirements further and creates a solid foundation to kick-start the software development process.
  • Develop: This is the execution stage of the software development process where we allocate experienced software developers with the right skill sets and vertical experience to develop the software's various modules, features and functions. To ensure code quality, we use third-party quality assurance tools, peer code reviews, code commenting, testing and penetration testing to ensure the code works as expected and is also easy to maintain in the future.
  • Demo: Before we release the software in the live environment, our team will arrange an end-to-end demonstration and release it for testing on our development servers. This helps you test the final delivery and have 100% confidence in the software before it gets deployed in the production environment.

Why choose Us?

From developing simple applications that collect, validate and store basic business data to developing enterprise-level software applications that automate end-to-end business processes across geographical boundaries, we have extensive experience and plenty of case studies to share.

Our experience

We have been developing software applications for Fortune 500 & SMEs for more than 10+ years. Many software applications developed by us have won national & international awards for innovation and simplicity. From simple systems to complex ERPs & CRMs, our team has developed 100+ award-winning software applications of several sizes & complexity.

Faster delivery

We use agile development methodology and rapid application development (RAD) toolkits to ensure we are not only able to develop software applications faster but also ensure that gets developed is a 100% match to your requirements. As a result, on average, our clients save 20%-25% on development costs compared with our peers.



Transparent pricing

98% of our clients engage us with a second project within 12 months of going live with the first. One of the main reasons for this is our transparent pricing. All our quotes contain a detailed breakdown of how we have calculated the total effort and break it down by each screen, feature and function. This allows you to verify what we have quoted for and avoid cost escalations at later stages of the project.

End-to-end service

Unlike our competition, we will be with you all the way. It all starts with consulting. We share our experience to guide you in making the right choices on features, functions and technology. During development, our quality assurance process to ensure our code is clean, secure and commented. Once the application is live, we offer support & maintenance along with hosting and monitoring.

Custom CRM Development Service - Frequently Asked Questions

CRM stands for 'Custom Relationship Management'. Custom CRM software is computer software developed for a specific business and used to store and manage customer-related data like sales, orders and key contacts. Its primary purpose is to help a company improve customer engagement and satisfaction.

Depending upon the complexity, a custom CRM can cost from £10,000 to £100,000+.

Contact us via email contact@schnellsolutions.com or call us on 0203 951 8737. We will be happy to provide you with a free, no-obligation quote.

Yes. You own the IPR. We also do not charge any license fees or mandatory ongoing charges.

A simple CRM that stores basic customer details like name and address can be developed within 2-4 weeks. In contrast, an enterprise-level CRM that requires storing complex data structures, reporting, data valuations, custom workflow, and support for a large number of users can take more than 12 months.

Contact us via email contact@schnellsolutions.com or call us on 0203 951 8737. We will be happy to provide you with a free, no-obligation quote.

Yes. We have developed many secure, scalable custom CRMs for many UK businesses, local governments and not-for-profit organisations that store and process sensitive personal and financial data.

Contact us via email contact@schnellsolutions.com or call us on 0203 951 8737. We will be happy to provide you with a free, no-obligation quote.

Yes. The main aim of developing custom CRM software is to improve customer experience and increase sales for the business. There are many additional advantages to developing custom CRM solutions like improved customer satisfaction, gaining a competitive edge, accurate data records and employee satisfaction.

Yes. We have developed several custom CRMs that integrate with several back office applications to push and pull data.

Contact us via email contact@schnellsolutions.com or call us on 0203 951 8737. We will be happy to provide you with a free, no-obligation quote.

Yes. Majority of custom CRM development projects we have undertaken involve migrating data from excel or other legacy systems.

Yes. We have developed CRMs for several companies that involve storing and analytics of complex customer data. Many of the CRMs developed by us auto-populate customer data from other internal and external systems to ensure employees are always provided with an accurate picture of a customer.

Yes. All custom CRMs developed by us involve a reporting module that shows KPIs in the form of graphs and charts. Some CRMs also include modules for exporting data into Excel and CSV formats for easy integration with other systems.

Our CRM development process involves breaking down complex requirements into bite-size modules delivered using an agile methodology.

Contact us via email contact@schnellsolutions.com or call us on 0203 951 8737. We will be happy to provide you with a free, no-obligation quote.

Yes. Apart from improving engagement with customers and satisfaction, improving workflow efficiency that involves customer data and processes is one of the core advantages of developing and implementing CRM software.

Salesforce CRM, HubSpot, Microsoft Dynamics are some of the popular off-the-shelf alternatives to developing custom CRM software

Get in touch

  • 1. We will contact you within 1 business day to arrange an initial discussion.

  • 2. Our team will access the scope and come up with options on technology, design & architecture.

  • 3. We present this back to you along with estimates on costs & timescales.