Acentic, a global leader in hotel TV and hospitality technology for over 30 years, wanted to develop a SMART business intelligence and revenue forecasting solution which would bridge the data and system silos that existed within the organisation. Key challenges were:
We worked closely with the project manager to conduct a detailed audit of all key business processes and the various business applications used to support the same. We then worked closely with the finance department to understand their unique forecasting requirements and identified the various legacy business applications and data required to develop a SMART business intelligence solution.
The end result was a SMART BI solution which integrated disparate legacy business applications. One of the key challenge was the unavailability of APIs to extract required data, which was solved by developing re-usable 'read-only' data access layer, which would continue to benefit future projects.