RM Medics, a leading healthcare recruitment provider based in Bedfordshire serving NHS and private medical institutions across the UK wanted to develop bespoke graphical dashboards consisting of charts and graphs which would correlate all the information stored in various back office applications to enable staff and management to monitor individual and company performance in real-time. The key challenges were:
Following a detailed audit of disparate back-office applications, how the data was recorded and establishing the relationships that connected the various data entries, we developed number of individual business intelligence apps that focused on particular areas, teams and KPIs.
Each individual app relied on a common integration interface to extract data from disparate back office applications and present it to end users via simple, easy-to-understand user interface. Guided by our ART IT © approach, we used open-source technologies to keep software licensing and maintenance costs to a minimum.
Apart from the ability to monitor business KPIs, we also implemented script based SLA monitoring which helped the management team to pro-actively manage processes and resources and ensure compliance across all departments and processes.
"Working with Jignesh, Priyank and everybody at Schnell has been a thoroughly enjoyable experience, all of our requirements were met, some of which we thought might be impossible achieve. Schnell take pride in what they do and are professional along the way. Their care prior to the work being carried out , during and after is unrivalled."
Mr.Roberto Facchiano - Managing director